In 2011 I started spending more and more time in Tulum, Mexico. A place filled with raw beauty, evolving design, and deeply emotional stays. I was on a mission to learn about vacation rentals and this was ground zero, globally one of fastest growing destinations in the industry.
I stayed in hundreds of rentals, obsessively documenting what worked and what didn't. I watched families reconnect, couples rediscover intimacy, and solo travelers heal. I also watched countless beautifully designed properties underperform, simply because they were telling the wrong story.